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But plenty of others voiced a similar frustration with the telco. His polite manner has been impressing the page’s 272,000 followers as he addresses customers’ grievances with the Australian telco. 3.8 of 5 stars. Well done, Dan and Optus! Late last year, Optus faced a backlash after placing advertisements in Arabic in its Casula Mall store in New South Wales. After multiple angry posts, they reported to have finally had their complaint resolved. Ronnie McNutt suicide TikTok video ’co-ordinated’ on ‘dark w... Find out more about our policy and your choices, including how to opt-out. 3,277 were here.

Optus Salamander Bay. Find out more about our policy and your choices, including how to opt-out. Yes to having a chinwag. She eventually got a number which she said put her in touch with someone she believed to be “an offshore person” and received a “robotic response” telling her they needed to speak to her mother to cancel the account. Fred We doesn't recommend Optus (383 George Street, Sydney, NSW, …

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Yes to having a chinwag. 3,251 were here. Dan’s reply which is non-confrontational. 3,274 were here. Your polite and respectful comments are going to net you more customers than Ricky Gervais ever could. You’ll find us online 24/7 to give you a hand. When one Facebook follower asked for Estonian language signs, Dan was more than willing to have a conversation with the customer. “Even the debt collector you have hired thinks we will win when we go to the ombudsmen. Optus you suck. Former ABC journo Emma Alberici gets new gig with Compare th... One old TV caused 18-month-long internet outage for entire v... China Daily call Trump’s TikTok Oracle-Walmart deal ‘dirty’. WELL DONE, DAN!! “Optus apologises for any inconvenience this has caused Ms Ghattas,” they said. Optus. Some showed their appreciation by naming him as “Australian of the Year,” “Dan for PM” and said he was a “legend” who deserved a pay rise. Even when customers wanted to have their say, Dan kept a calm approach. See more of Optus Salamander Bay on Facebook. 244 people follow this. news.com.au — Australia’s leading news site, Optus faced a backlash after placing advertisements in Arabic in its Casula Mall store in New South Wales, French teacher Freaky Hoody tattoos eyeballs black. Dan, you're an absolute legend. He represents everything that is good in this world. “Absolutely the most disgusting lack of service I’ve ever encountered! Share photos and videos, send messages and get updates. We have spent at least 20 hours trying to work through this with you.”. I hope you've got a decent career path for that very smart & emotionally intelligent man. Optus is on Facebook. “I understand there are polices put in place for security and to protect your average person,” she said. They didn’t, so she went back to the chatroom and tried to find somebody who she could call to resolve the issue. Lucy Ghattas has been given the run around by Optus.Source:Supplied. About See All. OPTUS receives complaints from customers on social media daily. To connect with Optus, join Facebook today. Good job. Plenty of Optus customers have voiced their frustration with the company’s customer service, but Lucy Ghattas’ experience may take the cake.Source:Supplied. Dan’s interactions with Optus Facebook followers have received an overwhelming amount of praise on the Facebook page. Create an account or log into Facebook. Australia is a country where English is our language. Now it's easier to find great businesses with recommendations. But Ms Ghattas doesn’t understand why such a simple task has proved almost impossible to achieve, especially after making the initial trip to the store with her mother before her health worsened. Send Message. You’ll find us online 24/7 to give you a hand. She left the store believing the account had been closed and the expenses finalised. Not Now. Based on the opinion of 41 people. But it’s the way their Facebook guy replies that’s got us talking.

Nationwide News Pty Limited Copyright © 2020. Some showed their appreciation by … “Optus apologises for any inconvenience this has caused Ms Ghattas,” they said.

Dan also addressed customers who said they were pleased the controversial Arabic signs had temporarily removed. I am... Did not think I'd ever say I was proud of my mobile carrier. 3.8. A tough time with plenty of admin tasks, that Lucy says was made harder by a six month dispute with Optus. Telecommunication Company.

or. Then spare a thought for this Sydney woman. After being approached by news.com.au, Optus reached out to Ms Ghattas to resolve the issue and told news.com.au that their records showed it was resolved in store yesterday. news.com.au — Australia’s leading news site, French teacher Freaky Hoody tattoos eyeballs black. 5 out of 5 stars. Shopping & Retail in Salamander Bay, New South Wales. The man known as Dan, who lives in Melbourne, regularly replies to customers on the Optus Facebook page. Ratings and reviews have changed.

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